How much is delivery?
Yatbui offers free delivery on orders over HKD 1,000 to HK Island, Kowloon and New Territories. Orders under this value will be subject to a HKD 100 delivery surchage.
For remote areas an additional fee of 250 HKD will apply to: Tung Chung/ Airport, Discovery Bay, Park Island/ Ma Wan
Unforunately, we cannot deliver to outlying islands.
How long does it take?
All orders will be fulfilled within 2-3 business days on order confirmation. We are hoping to make deliveries even faster in the future but bear with us for now! If you need something urgently please contact us here via email!
Do you offer same-day delivery?
Standard delivery across Hong Kong takes 2-3 business days. However, if you are after something urgently, please email us at here, and we will try our best to expedite. Conditions may apply.
Do you have a brick & mortar shop or offer a pickup option?
We are a delivery only store with no brick & mortar or warehouse pickup options at this stage. However, we do offer onsite sales at events and markets. Join our mailing list for info and updates here
What is your return policy?
We will refund the cost paid for the goods, including delivery fee if; the goods arrived to you not as described; or are damaged.
Your refund will be processed electronically and returned to you via the method in which you paid (this can take 5-7 days depending on your bank).
Please inspect your goods upon arrival. If there is an issue, please report within 24 hours of delivery receipt. Beyond 24 hours, refunds are at the discretion of the company.
Do you cater events or corporate functions?
Absolutely! We are able to provide a range of products and services, from simply providing stock for a party, to full service bar catering with staff, to not-boring wine tastings for corporate clients. Send us an email here to enquire! Some handy things that are worth including in your inquiry that we’ll need to know are: name, date/time, contact details, number of guests, product preferences and budget.
From the Cantonese ‘一 杯’ (yat1 bui1) meaning ‘one cup’. It’s a nod to our home, Hong Kong with an added wink, because you know…one is never enough.
Are you a natural wine shop?
We are a shop that focuses on quality producers rather than big brands, and people rather than corporations. Many of the products we sell are organic or biodynamic, but some are not.